Dublade
2 weeks ago

Cannot connect to IRC (Network is unreachable)
6  112 {{tagitem.name}}
First of all, thank you very much for the free Server back online.

I tried today to configure ZNC on xshellz and to connect to a Network in my country.

Unfortunately I receive the error "Cannot connect to IRC (Network is unreachable)"

I suppose that this IRC network does not allows your shell IP to connect to their Servers.

Can I have a confirm about this? If this is the truth I can delete my shell and so I can free space on the xshellz Server for other users.

Thank you.
Hello Dublade,

to which network you are trying to connect?
Staff StephenS    2 weeks ago
Hello StephenS, the Network is: irc.simosnap.com

It is an Italian Network and all their Servers are listed at: https://www.simosnap.org/network#servers

I didn't try to connect to all Servers because I think that if doesn't work with the Round Robin connection, it doesn't work at all.

I opened a ticket to the "simosnap support" asking for this issue :)
Dublade    2 weeks ago
Its not issue on our side, the issue here shows:
ERROR Closing link: (...)[Access from your country is restricted, You need to identify via SASL to use this server. Please visit https://www.simosnap.org/register to register an account. For more info on SASL authentication, open a support ticket http://support.simosnap.com]

Check with the IRC server's staff.
Staff StephenS    2 weeks ago
Thank you.
Dublade    2 weeks ago
Dear StephenS,

As you indirectly suggested, I tried to enable the SASL module from the webadmin page: "Your Settings" > Edit Networks > SASL

After saving the changes, the SASL word appeared under the menu on top-right, so I entered the SASL page and then I used my nickname and my (NickServ) password in the authentication textfields.

I enabled the options "require authentication" and clicked on "PLAIN" mechanism.

Hope this helps other users.
Dublade    2 weeks ago

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