Its not issue on our side, the issue here shows:
ERROR Closing link: (...)[Access from your country is restricted, You need to identify via SASL to use this server. Please visit https://www.simosnap.org/register to register an account. For more info on SASL authentication, open a support ticket http://support.simosnap.com]
As you indirectly suggested, I tried to enable the SASL module from the webadmin page: "Your Settings" > Edit Networks > SASL
After saving the changes, the SASL word appeared under the menu on top-right, so I entered the SASL page and then I used my nickname and my (NickServ) password in the authentication textfields.
I enabled the options "require authentication" and clicked on "PLAIN" mechanism.
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