Refund Policy

Last update of policy: May 04, 2026. This agreement was written in English (US). This compiles for any other foreign country, which citizen use our website.

At xShellz, we strive to provide reliable managed shell services. If you are not satisfied with your purchase, we offer a straightforward refund process.

1. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on any purchase, including renewals. Contact us within fourteen (14) days of the charge date and we'll refund it, no questions asked.

2. How to Request a Refund

To request a refund, please contact our support team. We process all requests promptly to the original payment method.

• Email: [email protected]
• Subject: Refund Request - [Your Account Email]

3. Subscription Cancellations

You may cancel your subscription at any time through your account dashboard to stop future billing.

4. Processing Time

Once approved, refunds are typically processed within 5-10 business days, depending on your financial institution's policies.